Subscription and Cancellation Terms

If you have signed up for a free trial, your free trial starts immediately after sign-up. At the end of your free trial, your subscription begins, and AuPairGoals will automatically charge your payment method at the rate stated at the time of purchase, including any applicable taxes (such as VAT or GST if the rate doesn’t include it), in accordance with the terms of your subscription.

If you cancel before the end of your free trial, your payment method won’t be charged. You may cancel your free trial by visiting your profile or by emailing us.

Your eligibility to use an AuPairGoals trial offer is determined solely by AuPairGoals. Your access to any free trial offer is provided at AuPairGoal’s sole discretion.

Free trials are limited to one per customer/account. If you have previously used an AuPairGoals trial or held a subscription, you will not be eligible for another trial and billing will begin immediately upon checkout.

If you cancel during the trial, you will retain access until the end of your trial period; remaining trial days will not roll over or be extended beyond the scheduled end date.

Your subscription begins as soon as your initial payment is processed. Your plan is an annual commitment billed monthly at US $9.99 (plus applicable taxes). After your first year, your subscription will automatically renew monthly at the then-current rate until you cancel. Renewal notice will be provided where required by applicable law.

You authorize us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month of your annual commitment until you cancel or complete your term.

We may change your plan’s rate each annual renewal term, and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

If your primary payment method fails, you authorize us to charge any other payment method in your account. If you have not provided us with a backup payment method(s) and you fail to provide payment, or if all payment methods in your account fail, we may suspend your subscription. During any such suspension, you may lose access to some subscription features and functionality; however, you will retain access to your account and content available to free users. We will continue to attempt to charge your payment method(s) for the remainder of the term, and upon payment being received, your full subscription account access will be restored. You can edit your payment information anytime in your profile.

You can cancel your subscription anytime via your profile or by contacting us. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days and before completing your one-year term, you’ll be charged a lump-sum cancellation fee equal to 50% of your remaining annual commitment. Your service will continue until the end of your current billing period (the next monthly billing date of your subscription). If we are unable to collect the fee, we will notify you and your cancellation will not be processed until you update your payment method and the fee is successfully charged.